Think about the last time you had a meaningful conversation with someone at work. Did you walk away feeling good about the subject or project? Did your good mood make you feel like you could accomplish other things?

I’ll bet whomever you talked to afterward felt your happiness, which likely led to another meaningful conversation.

Now, think about the last time you had a conversation with someone at work that didn’t go very well. Who was it with? Were you upset? Did you feel unheard, misunderstood or maybe even disrespected? Were you unable to focus on your work after the conversation? Do you think the next person you talked to felt something was bothering you or felt your disengagement?

Can you see where this is going? Good or bad, one conversation can have a ripple effect throughout an organization. It affects morale, engagement and productivity. Poor communication is a major reason for project failure. You can start to visualize how this ripple effect impacts the bottom line.

Actively disengaged employees cost the U.S. $450-$550 billion per year in lost productivity. – 2014 Gallup State of the American Workforce

A leading indicator of disengaged employees is miscommunication, or lack of communication, between employees and their leaders. When asked why, employees said their disengagement is because of their managers – no communications, poor communications or using an inappropriate format.

TTI recently had a webinar to help you have Meaningful Conversations That Reinforce Culture + Increase Profit. In this webinar, Adam Wong gives you a three-step process to foster positive communications that eliminate drama, build bridges and get things done.

Adam also shares a Comparison Report that shows the differences in what drives two people. He also shows you a checklist of words to use and avoid that help you have meaningful conversations in your workplace and beyond.

Watch the webinar recording to find out how TTI SI’s 12 Driving Forces® uniquely pinpoints and uses the knowledge of what drives each of us to collectively harness the power of individuals and teams using their primary driving forces to improve communications and productivity.

Discover your Driving Forces with a Free Talent Report from Building Talent:

Free Talent Report

This post originally appeared on TTI Success Insights Blog.